When a storm damages your Cambridge roof, we respond 24/7 to make it safe, then help you through the insurance claim to a permanent repair. From ripped-off tiles to fallen trees and lifted flashings, we document everything your insurer needs and put the roof right.
For storm damage roof repairs in Cambridge, we respond 24/7 — usually within 2–4 hours — to make the roof safe and stop water entering. We photograph the damage for your insurance claim, then carry out permanent repairs. There is no call-out fee. Call 0122 366 6465 any time for emergency storm response.
Storm damage is frightening, but the right first steps protect both your home and your insurance claim. Here is what matters, in order — and where we come in.
The immediate priority is safety and stopping water getting in. Stay clear of any part of the ceiling that is bulging or dripping, move valuables and electricals away from the water, and place buckets under leaks. Do not go up on the roof yourself — storm-damaged roofs are unstable and most falls happen during well-meant DIY.
Call us and we will attend, usually within two to four hours, to make the roof safe: sheeting over breaches, removing dangerous hanging tiles or slates, and stopping the water ingress. This make-safe work protects your home and prevents the damage worsening while the claim is arranged.
Insurance claims succeed or fail on evidence. Before and during the make-safe work, we photograph the damage in detail from safe positions, recording what failed and why. We note the date and, where relevant, the weather conditions, because insurers cross-check storm claims against Met Office wind records for the day.
This documentation, combined with our written assessment, gives your insurer exactly what they need and makes the claim far smoother than a homeowner's phone snaps alone.
Once the immediate danger is dealt with and the claim is in motion, we carry out the permanent repair — matching materials to your roof so the finished work is sound and invisible. We can deal directly with your insurer or their loss adjuster where that helps, and we time the permanent work around the claim so you are never out of pocket unnecessarily.
Throughout, the make-safe and the permanent repair are quoted separately and clearly, so there is never any pressure to commit to major work in the middle of an emergency.
Most home insurance policies cover storm damage to the roof, but claims are assessed against a definition of 'storm' — typically involving high winds, and insurers commonly reference wind speeds around 55 mph or above as the threshold for a valid storm claim. When you report storm damage, your insurer will often check Met Office records for your area on the date of the damage, which is why noting that date accurately matters.
The claims journey usually runs as follows. You report the damage to your insurer promptly — ideally within 24 hours, and certainly as soon as it is safe to do so. You arrange emergency make-safe work to prevent further damage, which most policies both allow and expect, and you keep the receipts. Your insurer may send a loss adjuster to assess larger claims, and they will want evidence of the cause and extent of the damage. Finally, the permanent repair is agreed and carried out.
Our role is to strengthen your claim at every stage. We provide the photographic evidence and written assessment insurers rely on, carry out make-safe work that shows you acted responsibly to limit the damage, and deal with loss adjusters directly where it helps. A well-documented claim, supported by a professional roofer's report, is far more likely to be settled quickly and in full than one a homeowner tries to evidence alone.
One important note: keep your policy details and your insurer's emergency line to hand, and check whether your policy has an emergency helpline of its own, as some require you to use it. We work alongside whatever process your policy sets out.
Cambridge sits in a low-lying, exposed position in the east of England, on the edge of the Fens, with relatively little high ground or dense woodland to break the wind. That flat, open landscape means the city and its surrounding villages catch the full force of the winter storms that track across from the west, and gusts funnel unobstructed across the exposed estates and open approaches.
The damage pattern reflects the housing stock. On the 1960s–70s estates of Arbury and King's Hedges, where nail sickness has already weakened the fixings, storms strip concrete tiles wholesale — a roof that was slipping the odd tile can lose a whole section in a single gale. On the tall Victorian terraces of Romsey Town and Petersfield, it is ridge tiles, chimney pots and lead flashings that come adrift, often landing in the street below and posing a real danger.
The mature trees that make Cambridge's older streets so attractive become a hazard in storms. Along the leafy roads of Chesterton and Newnham, and near the river, falling limbs and whole trees cause some of the most serious storm roof damage we deal with — puncturing roofs and crushing outbuildings.
Because we know these local patterns, we know what to look for after a storm and where the vulnerable points are on each type of Cambridge property. That means faster make-safe work and a more thorough assessment for your insurance claim.
Emergency make-safe and permanent repairs are quoted separately. There is no call-out fee.
No call-out fee. Southern England labour band. Most storm repairs are covered by home insurance.
The Association of British Insurers (ABI) considers storm damage claims valid where wind speeds have typically exceeded 55 mph, and insurers frequently use Met Office weather records for the date of damage as supporting evidence — which is why recording the exact date of Cambridge storm damage is important.
Source: ABI storm damage guidance
Storm damage to your roof? Call now for 24/7 emergency response.
Call 0122 366 6465"Lost half the tiles off our Arbury roof in a gale. On site in two hours, made it safe, and handled the insurance photos."
"Chimney pot came down on our Romsey Town terrace in a storm. Secured it fast and the claim went through smoothly."
"A tree branch went through our Chesterton roof. They made it safe overnight and dealt with the loss adjuster direct."
Yes. We respond to storm damage across Cambridge 24/7, usually within 2–4 hours, to make the roof safe and stop water entering. There is no call-out fee.
Most home insurance covers storm damage where wind speeds exceeded around 55 mph. We photograph and document the damage to support your Cambridge insurance claim.
Stay safe, move valuables from any leak, place buckets under drips, and do not climb on the roof. Call us for emergency make-safe work and report the claim to your insurer within 24 hours.
Yes. We provide the photographic evidence and written assessment insurers need, carry out make-safe work, and can deal with loss adjusters directly to strengthen your claim.
Emergency make-safe work in Cambridge typically costs £150–£400 with no call-out fee. Permanent repairs are quoted separately and are usually covered by insurance.
For genuine storm emergencies across Cambridge, we aim to be on site within 2–4 hours to make the roof safe and prevent further water damage.
Cambridge's exposed Fen-edge position brings stripped tiles on the estates, dislodged ridge tiles and chimney pots on Victorian terraces, and tree damage on the older tree-lined streets.
Some policies require it, so check your documents. We work alongside whatever process your policy sets out and provide the evidence your insurer needs either way.
No. Storm-damaged roofs are unstable and most injuries happen during DIY repairs in poor weather. Stay off the roof, make the inside safe, and call us for professional 24/7 make-safe work across Cambridge.
That depends on your insurer and policy, not on us. What we can do is document the damage thoroughly so a valid Cambridge storm claim is settled fairly — we would always encourage you to claim for genuine storm damage.
Free surveys and written quotes across Cambridge and Cambridgeshire. No obligation, no pressure — just honest advice from a local roofer.
0122 366 6465