Every roofing job we complete — from a single tile repair to a full re-roof — carries our written 10-year workmanship guarantee. Here is exactly what it covers and how it works.
Our guarantee covers all workmanship — the labour, installation quality and detailing that we are responsible for. If any element of our work fails within 10 years due to a defect in our workmanship, we return and fix it at no charge. This covers tile fixing, lead dressing, ridge bedding, membrane installation, flashing details, gutter fitting and every other element of the work we have done.
In addition to our workmanship guarantee, the materials we use carry their own manufacturer warranties. Concrete and clay tiles: 20-50 years. GRP flat roofing systems: 25 years. EPDM rubber membranes: 20-25 years. Velux windows: 10 years on the unit, 20 years on the glass. These warranties cover manufacturing defects in the materials themselves.
If you experience any issue with work we have done, call 0122 366 6465. We will arrange an inspection — usually within a week, sooner for urgent issues. If the problem is covered by the guarantee, we fix it at no cost. You do not need to prove fault or argue your case — we inspect, we assess and if it is our responsibility, we put it right. That is the whole process.
The guarantee does not cover: damage caused by extreme weather events beyond normal design parameters, damage caused by third-party interference with our work, natural wear and tear of materials beyond their expected lifespan, or pre-existing defects in the building structure that were outside our scope of work. We are transparent about what is and is not covered — there are no hidden exclusions.
Our guarantee transfers to new owners if you sell your property. This adds value to your home and gives buyers confidence in the roof condition. We simply need notification of the ownership change — there is no fee and no re-inspection required.
Need a Roofer in Cambridge? Call Now for a Free Quote
0122 366 6465Our guarantee is a physical document that specifies exactly what was done, what materials were used, when the work was completed and what is covered for 10 years. It is not a vague verbal promise — it is a legally enforceable commitment that you can rely on.
We have been trading in Cambridge since 2003. We have a fixed address, a landline number, full insurance and NFRC registration. Our guarantee is backed by a business that has been here for twenty years and plans to be here for twenty more. We are not a one-man-band who might disappear next month.
If something goes wrong with our work within the guarantee period, we fix it. We do not argue about whose fault it is. We do not make you prove the defect. We inspect, we assess, and if it is our workmanship, we put it right at no cost. That is how a guarantee should work.
If you sell your property, our guarantee transfers to the new owner automatically. This adds real value to your home — a written 10-year roof guarantee from an NFRC-registered contractor gives buyers confidence and removes a major survey concern from the sale process.
The guarantee covers all workmanship carried out by our team for a period of 10 years from the date of completion. Workmanship includes: tile fixing and alignment, lead dressing and installation, membrane bonding and sealing, ridge and hip installation, flashing details and weatherproofing, gutter fitting and alignment, fascia and soffit installation, and all associated preparation and finishing work. If any element of our workmanship fails within the guarantee period, we return and rectify the defect at no charge to you.
Material manufacturer warranties are separate and additional. These typically cover: concrete and clay tiles for 20-50 years, GRP flat roofing systems for 25 years, EPDM rubber membranes for 20-25 years, Velux windows for 10 years on the unit and 20 years on the glass, and UPVC fascias and soffits for 10 years against discolouration. We register manufacturer warranties on your behalf where required and provide all documentation.
Getting started is simple. Call 0122 366 6465 and tell us what you need — whether it is an emergency that cannot wait, a repair you have been putting off, a quote for a major project, or just advice about a concern. We will ask a few questions about your property, the issue and your availability, then arrange a free site visit at a time that suits you.
During the visit, we inspect the roof from close range and from the loft space. We take photographs of anything that needs attention and discuss your options face to face. You receive a detailed written quote within 48 hours — itemised with materials specified by name, labour costs, access requirements and a realistic timeline. There is no pressure to proceed. The quote is yours to compare against other contractors or to file for future reference.
If you decide to go ahead, we schedule the work within 1-2 weeks for most repairs and 3-4 weeks for larger projects. You receive written confirmation of the scope, cost and timeline. On completion, we walk you through the finished work and hand over your 10-year guarantee document. That is the whole process — straightforward, transparent and designed to give you confidence at every stage.
We cover Cambridge and approximately a 20-mile radius including Ely, Newmarket, Huntingdon, Royston, St Ives and all surrounding villages. Same pricing everywhere, no travel charges, no minimum job values. Emergency call-outs are available 24 hours a day, 7 days a week, 365 days a year. Call 0122 366 6465 — we are ready to help.
Whether you need a quick repair, a full roof replacement, or just honest advice about your options, we are here to help. Call 0122 366 6465 to speak directly to our Cambridge roofing team. We answer the phone ourselves, we visit your property in person, and we give you a written quote with no obligation and no pressure. Every job comes with our 10-year workmanship guarantee because we believe in doing things properly the first time.
NFRC Registered · £5m Public Liability Insurance · 10-Year Written Guarantee · Free Quotes · No Call-Out Fee
No call-out fees. No obligation. Just an honest quote from a local Cambridge roofer who'll turn up when they say they will.
0122 366 6465We have been roofing across Cambridge and Cambridgeshire since 2003. In that time, we have repaired, replaced and maintained thousands of roofs — from Victorian slate in Romsey Town to concrete tile on the Arbury estates, from flat GRP on Cherry Hinton garages to complex leadwork on Newnham's Edwardian houses. Every neighbourhood has its own roofing character and its own challenges, and we know them all because we have worked in every one of them for two decades.
We are NFRC registered, fully insured with £5 million public liability cover, and every job carries our written 10-year workmanship guarantee. We answer our phone ourselves — no call centres, no voicemail during working hours. We survey every roof in person before quoting. We use the right materials for each specific job rather than the cheapest option that technically works. And we clean up properly when we leave, because how you leave a job says as much about you as the quality of the work itself.
Whether you need emergency storm damage repair at midnight, a free survey to understand your options, a single tile replacement or a complete re-roof with all the trimmings, call 0122 366 6465. We are here seven days a week, we cover everywhere within 20 miles of Cambridge, and we will give you an honest answer about what your roof needs and what it will cost. That is what twenty years of local roofing experience looks like.