From your first call to sign-off and guarantee — exactly how we run every Cambridge roofing job, with no surprises.
Every Cambridge job runs the same way: a free survey of your roof and loft, a written itemised quote with nothing hidden, a booked date, the work done tidily with the property kept weathertight, then a full clean-up and your 10-year guarantee handed over. Call 0122 366 6465 to start.
You call us on 0122 366 6465 or book a callback in 30 seconds. We ask what the problem is, where you are in Cambridge, and how urgent it is. Active leaks are prioritised and made safe the same day where needed.
We come out and inspect the roof and the loft — because the leak almost always shows inside well away from where the water actually gets in. On Cambridge's Victorian terraces we check the slate fixings and lead valleys; on the post-war Arbury and King's Hedges estates we check for nail sickness and concrete-tile wear. No charge, no obligation.
You get a written quote that names the materials, the access needed (scaffold, tower or ladder), and the price — broken down, not a single vague figure. For anything at height we itemise the scaffold separately so you can see exactly what you are paying for. VAT position stated clearly.
We agree a start date that suits you and confirm the fixed price in writing. For re-roofs we book around dry-weather windows and let you know about skip and scaffold placement, and any permit we need from Cambridge City Council for pavement space.
For bigger jobs the scaffold goes up first and we protect your garden, drive and any glass below. We agree where the skip sits and how we reach the roof — important on the narrow terraced streets around Mill Road and Romsey Town.
We carry out the work to NFRC standards, keeping the roof weathertight at the end of every day. You do not need to be home for external work — just power and agreed access. We keep noise and mess contained and sheet below the work area.
We clear all debris, take away waste, and walk the job with you. You get your 10-year workmanship guarantee in writing (transferable if you sell) plus any manufacturer warranties on materials. If anything needs a second look afterwards, we come back — no quibbling.
We built this process to remove the two things people dread about roofers: surprise costs and vanishing tradesmen. Every price is written down before we start, and nothing is charged before materials are on site. Every job is guaranteed and every guarantee is transferable.
It is the same whether you are a homeowner in Trumpington, a landlord with a portfolio across CB1–CB5, or a managing agent responsible for a block — one clear, documented journey from first call to sign-off.
A proper survey is more than a glance from the pavement. Inside the loft we look for daylight through the boards, damp or blackened timbers, sagging rafters and failed or blocked underlay. Outside we check the covering (slipped, cracked or delaminating tiles and slates), the ridge and hip bedding, the lead at chimneys, valleys and abutments, and the whole roofline — fascias, soffits, gutters and downpipes.
Cambridge's housing stock shapes what we expect to find. The Victorian terraces around Petersfield and Romsey Town are mostly Welsh slate on iron nails, so nail sickness and lead-valley fatigue are common. The 1930s semis in Chesterton often have clay peg tiles with mortar-bedded ridges that have started to fail. The post-war Arbury and King's Hedges estates run to concrete interlocking tiles that lose their surface and grow moss on the north slopes. Newer developments at Eddington and Trumpington Meadows bring modern membranes and flat-roof detailing. We survey with the right expectation for your street.
Where a roof cannot be safely seen from a ladder — typical on the taller three-storey terraces — we use a drone or tower so the report is based on what is actually there, not guesswork.
TrustMark, the government-endorsed quality scheme, advises homeowners to insist on a written specification and to never pay in full before work is complete — exactly the process we follow as standard.
Source: TrustMark consumer guidance
When the work is finished we do not just drive away. We walk the completed job with you (or send photographs if you were not on site), confirm everything is watertight, and hand over your paperwork: the 10-year workmanship guarantee in writing, plus any manufacturer warranties on the tiles, membrane, lead or roof windows we fitted.
The workmanship guarantee is transferable, which matters in a city like Cambridge where properties change hands often — it adds value and reassurance when you come to sell. It covers our workmanship on the work we carried out; storm and impact damage remain an insurance matter, and we will always document those for your claim rather than leave you to argue it alone.
If a fault appears in guaranteed work, you call us and we come back and put it right. There is no re-charge and no quibbling — that is the whole point of a guarantee, and it is why we document every job so carefully in the first place. For landlords and managing agents we keep dated photographs and itemised VAT invoices that stand up as compliance records.
No. The survey and written quote are free and carry no obligation. You only pay when you book and the work is done.
Not for external work — we just need agreed access and power. For internal work like a Velux fit we agree a time that suits you.
Nothing before materials are on site. Repairs under £500 are paid on completion; larger jobs are staged, with the balance due on sign-off.
Yes — a 10-year workmanship guarantee, in writing and transferable if you sell, plus manufacturer warranties on materials.
Emergencies are made safe the same day. Routine repairs are usually within a week; re-roofs are booked around dry-weather windows.
We do. Scaffold is itemised in your quote, and we handle any pavement permit needed from Cambridge City Council.
All of Cambridge (CB1–CB5) plus Ely, Newmarket, Huntingdon, Royston and St Ives.
Book a free survey and written quote — no call-out fee, no obligation.
📞 0122 366 6465Last updated: August 2026